Job Description

What You’ll Be Doing:

• Receive and manage ergonomic assessment requests through the Appointments calendar and corresponding workflows; respond to inquiries and schedule assessments within required timelines.
• Conduct comprehensive ergonomic assessments across a variety of environments, including

  office/computing workstations, materials handling, laboratory, vivarium, and associated support spaces; perform virtual assessments when directed.

• Provide customer-focused coaching and education on posture and behavior modifications and on adjusting existing office furniture/equipment to reduce musculoskeletal disorder (MSD) risk.
• Prepare clear, detailed written ergonomic assessment reports with findings and recommendations; ensure reports are proofread and written in plain language understandable to non-specialists.
• Provide justification in reports for any recommended ergonomic equipment that would require purchase when the assessment is tied to a reasonable accommodation (medical necessity).
• Complete and deliver required deliverables within established deadlines.
• Provide in-service training and ergonomic education presentations, and develop/maintain visual aids (e.g., PowerPoint, diagrams, workstation set-up demonstrations).

Required Qualifications:

• U.S. citizen.
• Ability to obtain and maintain a Tier 2 / Sensitive Moderate Risk public trust background investigation and comply with HSPD-12 / PIV credentialing requirements.
• Certification by a professional organization such as BCPE (e.g., CPE, CHFP, CUXP), OR certification by ORI (e.g., CIE, CHFEP). Associate certifications are acceptable provided full certification is

  completed within 11 months of contract award; alternatively, a Human Factors Engineering bachelor’s degree (or HFES-accredited master’s/Ph.D.) is acceptable provided BCPE certification is completed within 11 months, as applicable.

• Ability to analyze complex information and form reasonable conclusions when customers provide human factors information about ergonomic needs.
• Experience performing a variety of ergonomic assessments across diverse workstation environments (office/computing, materials handling, laboratory, vivarium, and support spaces).
• Experience recommending and coaching on assistive technology solutions (e.g., speech recognition tools) and conducting virtual assessments.
• Experience developing ergonomic education materials and delivering presentations/trainings; participation in health fairs or similar events.

• Knowledge of applicable federal, state, and local occupational health and safety standards and the ability to evaluate compliance in varied work environments.
• Ability to meet deliverable timelines, including providing ergonomic assessment and (if applicable) equipment recommendation reports within seven (7) calendar days of the completed consultation.
• English proficiency sufficient to read and understand work processes, regulations,

  safety/health/security requirements, and to produce all correspondence, deliverables, and presentations in English.

• Strong customer service skills with the ability to communicate orally and in writing, including preparing ergonomic assessment reports and delivering in-service training.
• Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Desired Qualifications:

• Prior experience supporting federal or large enterprise ergonomics programs, including working with reasonable accommodation processes.
• Familiarity with scheduling and ticketing workflows similar to FDA’s ERIC administrative system and internal appointment calendars.

EEO Compliance:

Ryde is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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