Job Description

Salary: $123,000 - 163,000 per year Requirements:

• We require Epic certification or substantial practical experience with Epic Dorothy and/or Epic Comfort.
• We need experience supporting Home Health and/or Hospice workflows within Epic.
• We require strong Epic build expertise across clinical documentation tools, including Navigators, Flowsheets, SmartTools, and order functionality.
• We need experience working with Epic Rover and/or Hyperdrive in mobile clinical settings.
• We require familiarity with post-acute billing concepts and Epic Episode-Based Billing (EBB).
• We need an understanding of regulatory and compliance expectations tied to Home Health and Hospice care.
• We require experience delivering tiered application support and handling support tickets.
• We need the ability to partner directly with clinical and operational users to gather needs and implement solutions.
• Preferred: Additional Epic certifications, such as Epic Ambulatory, are a plus.
• Preferred: Prior experience supporting post-acute care organizations or health systems is highly valued.
• Preferred: Strong communication skills and the ability to translate clinical requirements into Epic configuration are desirable.

• We configure, maintain, and support Epic Home Health and Hospice modules, including Epic Dorothy and Epic Comfort.
• We build and support clinical documentation tools such as Navigators, Flowsheets, and SmartTools.
• We configure order sets, order preferences, and Medication Administration Record behavior.
• We support mobile clinical workflows, including Epic Hyperdrive and Rover iPad setups for field-based staff.
• We design and refine Home Health and Hospice workflows to align with clinical and operational requirements.
• We build and maintain Epic Episode-Based Billing to support post-acute billing models and payer reimbursement.
• We ensure our Epic configuration meets Medicare, payer, and regulatory standards affecting Home Health and Hospice care.
• We provide day-to-day application support, including incident troubleshooting, enhancement work, and end-user assistance.
• We collaborate with clinicians, billing teams, compliance partners, and IT stakeholders to resolve issues and improve workflows.
• We participate in upgrades, testing, validation, and go-live activities as needed.

• Support
• Mobile
• AI
• LESS

More:

We are seeking a hands-on Epic Home Health & Hospice Application Analyst based in Madison, WI to support and optimize Epic solutions for post-acute care. In this role, we work closely with clinical, operational, revenue cycle, compliance, and IT partners to improve workflow efficiency, maintain regulatory alignment, and support accurate reimbursement. This position focuses on configuration and support rather than custom development or coding. We offer comprehensive benefits to eligible employees, including medical, dental, and vision coverage, HSA, FSA, 401(k), and life, disability, and ADD insurance, along with paid time off for salaried personnel. We are an equal opportunity employer committed to fair and inclusive hiring practices.

last updated 21 week of 2026

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