Job Description

Job Title: Budtender

Full Time/Part Time positions available based on experience

Job Summary

The Budtender position is a customer-facing role responsible for delivering an exceptional, compliant, and personalized experience to every guest. This position plays a vital role in educating customers on cannabis products, guiding purchasing decisions, and supporting daily dispensary operations. The ideal candidate is professional, compassionate, detail-oriented, and thrives in a fast-paced, highly regulated retail environment.

Key Responsibilities

Customer Experience & Sales

• Greet customers and visitors in a warm, professional, and welcoming manner
• Provide knowledgeable guidance on cannabis products, including forms, effects, benefits, and responsible use
• Assess customer needs and deliver personalized product recommendations
• Answer questions clearly and accurately while fostering trust and comfort
• Process transactions accurately using the point-of-sale (POS) system
• Support sales goals through tailored recommendations and product education

Compliance & Safety

• Verify customer identification and ensure compliance with state cannabis regulations
• Follow all company policies, procedures, and regulatory requirements
• Maintain confidentiality and professionalism at all times
• Report compliance issues or customer concerns promptly to management

Inventory & Operations

• Assist with receiving, counting, restocking, and organizing inventory
• Maintain accurate product handling and inventory tracking
• Ensure products are properly displayed, stored, and labeled
• Support opening, mid-shift, and closing procedures as assigned

Store Maintenance & Team Support

• Maintain a clean, safe, and organized retail environment, including front- and back-of-house areas
• Support management and team members with daily operational needs
• Contribute to a positive, respectful, and inclusive workplace culture
• Perform additional duties as assigned to support business operations

Qualifications

• Must be 21 years of age or older
• Ability to pass required background checks
• High school diploma or GED required
• 1–3 years of experience in retail, hospitality, customer service, or related fields preferred
• Cannabis industry experience
• Experience with Treez, METRC, Alpine IQ, Dispense App or similar systems (preferred but not required)
• Ability to work evenings, weekends, and holidays as needed

Skills & Competencies

• Strong customer service and communication skills
• Attention to detail and accuracy in transactions and inventory
• Adaptability in a fast-paced, regulated environment
• Willingness to learn and stay current on cannabis products and regulations
• Professional appearance and positive attitude
• Reliable attendance and punctuality

Work Environment

• On-site retail dispensary setting
• Standing for extended periods and light lifting may be required
• Flexible scheduling based on business needs

Equal Opportunity Employer We are committed to building an inclusive workplace and consider all applicants based on qualifications, merit, and business needs.

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